74 South Ave. Fanwood, NJ 07023 | Hours: M-F: 9am-5pm Sat: 10am-3pm Sun: Closed908.322.9900[email protected]

Policy

  • Fabrication Process

Creative Habitats is a provider and fabricator of natural stone products, namely Marble, Limestone, Granite, Soapstone and Slate.

Since natural stone is a product of nature, no two are the same. Therefore, all slabs and tiles should be carefully reviewed and approved for each project. Creative Habitats assumes no responsibility for any displeasure with the natural characteristics of any natural stone product.

  • Procedures

A floorplan or sketch of the room’s layout (with dimensions) is required to provide an estimated cost on the project.

Upon approval and acceptance of the estimate, an appointment will be made to template the area.

All cabinetry MUST be installed prior to the template date in order for the templates to be accurate.

A 50% deposit of the total invoice is required at the template appointment.

Slabs and tiles may be selected here at our warehouse or at any of our affiliated stone yards. Slabs should be selected no mare than 1 week before template date. Stone yards can only keep slabs on hold for limited amount of time.

There is a 7 to 10 business day turn-around time from template to installation, depending on scheduling.

Template and installation times are given in 2 hour windows. We are not responsible for appointments (plumbing, electrical etc.) made on the day of template of installation that conflicts with our obligation. We cannot predict how long either of these procedures will take.

All countertops are sealed once upon installation. We suggest you seal it at least two more times before any heavy use. For proper care, your stone should be sealed four times a year thereafter.

If there is a dishwasher in the kitchen, it should be at the site at the time of installation so that it can be anchored to the stone. If not, a fee will be charged for a service call to anchor dishwasher at a later date.

Soapstone requires application of mineral oil to enhance the characteristics of the stone. We do not perform the initial application of mineral oil to soapstone; this will be the customer’s responsibility.

Only services listed on the invoice will be performed. Any additional work should be discussed and will be added to your invoice.

Creative Habitats stands behind its product and quality. Howerver, we assume no responsibility for the naturally occurring variations in color and texture of natural stone.

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