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Customer Agreement |
The customer should be present at the time of template. If that
is not possible, it is the customer’s responsibility for arranging someone to be
present at time of template. This person will be responsible for answering any
questions that the templater might have and for signing off on the template
dimensions when finished.
The customer must make sure that all base cabinetry is installed, anchored in
place and level prior to the template date. All filler/end panels also need to
be installed prior to template. If cabinets are not anchored or level at the
date of template, the appointment will be rescheduled for a later date.
A 50% deposit is due to Creative Habitats before the date of template. Material
will not be ordered until payment is received, delay in payment may result in
delay of installation. There will be a template fee of $200 if the job is
cancelled after template, which will be deducted from the 50% deposit and the
remainder will be refunded. Remaining balance is due at time of installation.
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The customer must have all sinks and faucets on site at time of template. Any major appliances that touch or fit into the cabinetry should also be on site. If not, a $250 charge for return visit to mount will occur.
Creative Habitats is not responsible for any plumbing work, such as the
disconnection or re-connection of drains, faucets, and other items related to
the countertop installation. Plumbing work must be completed prior to the
demolition and installation phase. Countertop installers are neither plumbers
nor electricians; therefore the homeowner is responsible for the work and should
hire a licensed plumber and electrician.
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